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Resolve banking complaints with RBI's Ombudsman

Resolve all your banking complaints with RBI's Banking Ombudsman

SMS on Resolve Complaints with Ombudsman

Lodge your complaint against any bank, NBFC or payment system participant on https://cms.rbi.org.in under RB-Integrated Ombudsman Scheme. Call 14440 for more

IVRS on Resolve Complaints with Ombudsman

Thank you for calling RBI. If you are having any unresolved complaints against banks, NBFCs and non-bank issuers of prepaid payment instruments, please lodge your complaints on RBI’s Complaint Management System (CMS) portal (https://cms.rbi.org.in) or send to the Centralised Receipt and Processing Centre, RBI, Chandigarh (Email : crpc@rbi.org.in).

Resolve complaints with RBI Ombudsman