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There cannot be a better custodian of customer rights than a well-informed customer.
Customer protection through customer education is, therefore, one of the important functions of the Reserve Bank of India. ‘RBI Kehta Hai’ is an initiative of the Reserve Bank of India to educate the public about its regulations which are aimed at enhancing the quality of customer service in banks.
Be a well-informed bank customer to make a better choice, isiliye…
“RBI Kehta Hai… Jaankar Baniye, Satark Rahiye!”
Click on the topic you want to know more about and you will have detailed information on it.
In case you need further clarifications, please write to us at rbikehtahai@rbi.org.in
Know your rights. Protect your money.
Every Indian should know these. Choose a category and explore the topics that matter to you.
Alert Family
Beware Of Unknown Pop-Up
Digital Arrest
Do not click Unknown link
Fraud Emails, Calls and SMSes
Fraud Through UPI QR
Limit your loss in Fraudulent Transactions
Misinformation on Coins
Money Mule
Positive Pay System
Raju and Forty Thieves
Re KYC
Safeguards for Digital Banking
Setting Limits on Card
Social Media Posts
Official awareness content, across every platform
RBI publishes campaign films, fraud cautions and financial-literacy material regularly. These are the official channels to follow.
Latest Campaign Film















